Faq's

Welcome to the Sliwear.shop Help Center! Below are answers to some of the most common questions our customers ask. If you don’t find what you’re looking for, feel free to contact us and we’ll be happy to assist you.

1. What products do you offer?

We offer a wide range of stylish and comfortable clothing for men and women. Our collections are designed to combine fashion, quality, and affordability.

2. How can I place an order?

You can place your order directly on our website:

  1. Browse the product catalog

  2. Select your size and quantity

  3. Click "Add to Cart"

  4. Proceed to checkout and fill in your shipping details

  5. Make your payment to complete the order

3. What payment methods do you accept?

We accept major payment methods including:

  • Credit/Debit Cards (Visa, MasterCard, etc.)

  • UPI

  • Net Banking

  • Wallets (based on available gateways at checkout)

4. How long will it take to receive my order?

Orders are typically processed within 1–3 business days, and delivery takes 4–7 business days depending on your location. We’ll provide tracking information once your order is shipped.

5. Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery is available for select locations. Availability will be shown at checkout based on your shipping address.

6. How can I track my order?

Once your order has been shipped, you will receive an email or SMS with a tracking number and link. You can use this to check the status of your delivery in real-time.

7. What is your return/exchange policy?

We accept returns and exchanges within 7 days of delivery if the product is:

  • Unused and in original packaging

  • In the same condition as received
    To initiate a return or exchange, please email us at sliwear.shop@outlook.com with your order number and reason.

8. What if I receive a damaged or wrong product?

We sincerely apologize! If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of receiving the package with photos and your order details. We’ll resolve the issue as quickly as possible.

9. Do you ship internationally?

Currently, we only ship within India. We plan to expand internationally soon — stay tuned!

10. How can I contact customer support?

You can reach us by: